Credit
Cards
Most major hotels, restaurants and shopping centres accept
credit cards. However, some places accept one card and not
another, so it is best to check and to have some cash as
an alternative. Some places refuse to take American Express
because of high commission charges. Note that some establishments
may try and add a surcharge to your card. This is illegal,
so you are justified in insisting that they remove the charge.
Contact your card company.
Credit Card Organisations American
Express
104, Dharmapala Mawatha, Colombo 7
Phone : 681215
Visa and MasterCard
455/1 Bauddhaloka Mawatha, Colombo 8
Phone : 074517978
Exchanging Money and Banking
For a faster service in changing travellers' cheques avoid
branches of the government-controlled banks (People's
& Bank of Ceylon) and try privately owned banks like
Hatton National (the Emirates branch next to the Galadari
Hotel has a special foreign exchange counter), or international
banks like Hong Kong & Shanghai, or Grindlays. Money
can also be withdrawn on credit cards but some refuse
to cash travellers' cheques issued by Visa. Exchange rates
fluctuate and any bank will give you a conversion estimate.
All commercial banks are authorised to exchange money,
as are many hotels, though hotels offer lower rates, Travellers'
cheques attract a better exchange rate than cash.
Banks are open 9am - 1.30pm.
They are Closed Saturday, Sunday and all Public Holidays.
Foreign Banks |
Address |
Phone Numbers |
| ABN-Ambro |
103A Dharmapala Mawatha, Colombo, Srilanka |
Phone : 448448 |
| American Express |
104 Dharmapala Mawatha, Colombo, Srilanka |
Phone : 682787 |
| ANZ Grindlay's |
37 York Street, Colombo, Srilanka |
Phone : 446150 |
| Deutsche Bank |
86 Galle Road, Colombo, Srilanka |
Phone : 447062 |
| Hong Kong & Shanghai |
24 Sir Baron Jayatilaka Mawatha, Colombo, Srilanka |
Phone : 325435 |
| Standard Chartered |
17 Janadhipathi Mawatha, Colombo, Srilanka |
Phone : 326671 |
Photography
Film and cameras are available on arrival at the airport
duty-free shop and at a number of photographic shops in
Colombo. Repairs can be carried out at Heladiva Camera
Repairs, Cross Street, Pettah, who also stock camera filters,
polarisers and batteries. A lens hood and/or polarising
filter are useful for reducing flare from brilliant sunshine
and reflection from bright colours. High temperature and
humidity can play havoc with cameras so protect all equipment
with silca gel crystals. A camera left in midday sun can
result in fogged film. If professional film is used it
should be refrigerated both before and after use (be careful,
cold film can be very sharp).
Tipping
As a general rule tipping is not expected unless you feel
a service has been special, although chauffeur guides
(but not trishaw drivers) expect one. Hotel and restaurant
bills include a 10 percent service charge as well as a
12.5 percent government tax (GST). The service charge
is supposed to be distributed among hotel employees. If
you are a frequent guest at a restaurant or hotel, or
have received service you wish to reward, a tip of five
percent of the bill in cash, given directly to the person
who deserves it, will be appreciated. Bellboys and doormen
should also be tipped, perhaps Rs100 per task. In a resort
hotel, don't forget your room boy, say Rs 500 for a week's
stay.
Touts
Touts frequent all main towns but are most prevalent around
temples, train and bus stations, tourist sites and outside
hotels. Their friendly over-helpfulness is designed to
make you feel obliged.to part with your money. They may
come up with a convincing act, such as "the student" who
is supporting a sick mother and three siblings. Many trishaw
drivers meeting tourist trains at Kandy station are the
worst touts, as they go to inordinate lengths to herd
you into a hotel or guest house where they can claim a
fee. The only way to deal with touts is with a very firm
"No!" Another brand of tout has an identity card saying
he is collecting for charity. They usually have a plausible
tale but are nothing more than conmen. If you are feeling
charitable you can leave a donation in a temple or church.
Begging
Begging is a way of life in Asia, and I while some cases
are genuine there j are others who seek to take 1 advantage.
, Tourists are easily categorised as r having a surfeit
of cash, so you can expect to attract a fair share of
c beggars. Do remember, however, ( that genuine beggars
love to receive o food of any sort since they can eat
d it on the spot -without having to \I share it with the
racketeer who p usually takes most of his earnings. Begging
rackets exist mainly in Colombo, so you might consider
carrying a bag of oranges to hand to beggars instead of
cash, if you object to giving money.
Security and Crime - Unsafe Areas
Due to the conflict between the Government and the LTTE
or " Tamil Tigers ", there are certain
areas of the island that are not safe for foreign travellers.
These are mainly in the north and visitors should note
that everything north of Anuradhapura is off limits, including
Wilpattu National Park. Some parts .of Yala Sanctuary
are also closed. Places on the east coast such as Trincomalee
can also be problematic, so check with a local travel
agent or the tourist board that it is safe to visit. Because
of occasional bombings, commercial areas in Colombo such
as Fort could be avoided. However, this state of affairs
seems not to deter visitors whose own cities have suffered
terrorist activity. To play safe always check the current
situation with the tourist board and heed local advice.
Being Safe In Colombo
Offences of mugging and street crime in Colombo are low
but it pays to be careful. Avoid lonely places at night
and be wary of accepting lifts from strangers. If you
are staying in a hotel, your valuables should be placed
in the safety deposit box. Remember that property left
lying around may be very tempting to those who earn less
in a year than many West- erners earn in a month. In case
of an emergency a special unit called the "Tourist Police"
is available to visitors in Sigiriya, Bentota, Negombo
and Hikkaduwa.
All city beaches should be avoided at night, especially
those in Colombo, which take on a seedy and dangerous
atmosphere after dark- muggings, robberies and worse have
been known to take place on Mount Lavinia beach. Solo
travellers should avoid the beach at this time altogether.
There are frequent military and police road blocks on
roads leading to Colombo and within the city itself. If
you are using a taxi with a prominent hotel logo (such
as the Colombo Hilton taxis, which have liveried chauffeurs),
you are unlikely to be stopped. However, vans or three-wheeler
taxis are frequently stopped for checks. For this reason,
always carry your passport or a copy of it or some other
form of official-looking identity with your photograph
on it. Tourists, however, are usually waved on with no
more than a glance.
Womens Travellers
Sri Lankan society is conservative, and the way you dress
contributes greatly to people's opinions of you, and also
to the way they behave towards you. If you avoid wearing
provocative clothing in busy streets in areas such as
Fort and Pettah in Colombo, the chances are that you won't
be harassed. Female travellers in tourist spots, especially
on beaches, are likely to attract unwanted attention.
On the West Coast, around the vicinity of Unawatuna, beach
bums solicit female European holiday-makers looking for
a local gigolo, so you may be propositioned along these
lines. Pests can be repelled effectively if you just walk
away, avoiding contact of any sort and saying nothing.
On the whole, eye contact is seen as a "come-on", so,
even if simply walking along the road, avoid looking at
men who are strangers.Women should avoid going out alone
at nightNever walk or take a trishaw and never accept
a lift from a stranger, but hire a cab from a reputable
company. You may find yourself the victim of opportunistic
groping on a crowded bus or train. Deal with this by drawing
attention to the perpetrator and his actions. Be wary
of the male who sits beside you when there are plenty
of seats elsewhere. Your refusal or reluctance to move
away will be interpreted as an invitation to take matters
further.
Travellers with Disabilities
Sri Lanka is not well equipped for those with physical
disabilities. Only a few of the five-star hotels have
access and facilities for people in wheelchairs -public
transport has none, so a car and driver is essential.
Consult your travel agent for more information.
Childran
Sri Lankans adore children and make a great deal of fuss
over them -travelling with children is therefore a good
way of meeting locals. Children are well catered for in
restaurants, and hotels and guest houses often have family
rooms. Baby food and nappies are available in major supermarkets
but are very expensive. Good baby bottles are hard to
find, so bring these with you. Cotton Children Clothing
is easily available.